PRODUCT WARRANTY

WE STAND BEHIND OUR GEAR.

1 YEAR STANDARD + A 2 YEAR BRAND GUARANTEE

OUTERWEAR PRODUCT WARRANTY

 

All River Brothers outerwear is backed by a 1-Year Manufacturer’s Warranty that covers any defects in materials or craftsmanship. If your jacket, bibs, or vests shows signs of failure due to our workmanship or fabric quality within the first year, we’ll repair or replace it — no questions asked.

 

But we don’t stop there.

 

As part of our commitment to the hunters who trust our gear, we’re proud to include our Brand Guarantee — an additional 2 years of protection that kicks in after the manufacturer’s warranty ends. That gives you a full 3 years of coverage on your outerwear.

Whether you’re busting brush, breaking ice, or chasing cold fronts — if your gear fails under normal use during that time, we’ll make it right.


 

Warranty Exclusions;

- Tears, rips, holes or cosmetic wear & tear that does not affect the functionality & performance of the product is not covered by the warranty.
- Tears, rips, holes, burns or cosmetic wear & tear caused by normal field use is not covered by the warranty.
- Products that shrink or are damaged due to improper care when laundering the products are not covered by the warranty.

 

Warranty Terms & Conditions

  • 1-Year Manufacturer’s Warranty: Covers defects in materials and workmanship under normal use for one (1) year from the original date of purchase. Proof of purchase is required. Coverage includes repair or replacement at our discretion.

  • 2-Year Brand Guarantee: Begins immediately following the expiration of the manufacturer’s warranty and provides an additional two (2) years of coverage for failures related to normal wear and use. This guarantee does not cover cosmetic wear, misuse, accidents, or damage caused by unauthorized repairs or modifications.

  • This warranty is only valid for the original purchaser and is non-transferable.

  • Warranty claims must be submitted through our official warranty request form, along with clear photos of the issue and proof of purchase.

  • River Brothers reserves the right to determine whether a product is covered under warranty or the Brand Guarantee, and to repair, replace, or reject claims accordingly.

Proof of purchase is required to confirm warranty authorization and purchase date.

 If you believe your River Brothers' product is defective, please contact us at returns@riverbrothers.com or by calling 1-507-225-2002 to obtain a Warranty Authorization Number.

 

 

 

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